When I started my new job at Focus Daily News, I had no idea it would come with a new phone. Not just any phone either, but an iPhone 6s Plus. Yes, I know, that’s an Apple product. And, if you’re a regular on my site or social feeds, you know I’m super vocal about being Team Android. Yet, I think “fear of missing out” fueled my excitement, about owning my first iPhone.
There was just one little problem. Well, not a little problem, actually a big problem. HUGE. My new phone and work number were on the wrong network. Ugh. But my parents raised me to be grateful and gracious, so I accepted the phone and bit my tongue. I think that lasted for all of 24 hours…
I was ready to explore the Apple hype. I’d set aside my preconceived notions, and Android device, and started making phone calls. A few calls in and everything seemed normal, and then it happened. My first dropped call in ages, like seriously forever. I shrugged my shoulders, and told myself its just a business phone and I will only use it for business, so reliability isn’t an issue. Um…wait, I can’t be on the phone with a client and drop a call.
So, I called the boss, on my Verizon phone. “Do you ever have dropped calls or trouble with reception,” I asked. His response was so matter of fact, I was shocked. Sure, he said, there are several areas in town where I can’t make phone calls or the calls drop. Plus, while in Nebraska a few weeks ago, I had no service.
My response, I think its time for a change. I’ve been a Verizon customer for over 20 years and unless I am in the absolute middle of nowhere, I have service. Maybe you should think about switching…and in the back of my mind, I thought, because I can’t use a phone that doesn’t work consistently.
He challenged my idea a little bit with a few arguments: will it cost more, but I’ve been with Sprint for years, will we lose our numbers? All valid points, I said, but if your network fails you, what difference does it make? Guess what? Next thing you know, I had my boss on the phone with my Verizon contact comparing his old contract with options on the Verizon network. Several calls, emails and a visit to the store and Verizon gained a new business customer with ten lines ported over. And, I gained a new iPhone that actually works!
Disclosure: As member of a pretty cool team of influencers, I receive some of the latest and greatest devices from Verizon. All opinions are based on my personal experiences.